1. Scope of this policy
This Privacy Policy applies to the public Quest Asia Medical website and to information submitted by visitors through website forms, email links, phone links, or other website contact features. It does not cover third-party websites, services, or platforms that may be linked from this website.
2. Information visitors may provide
When you contact us through the website, you may choose to provide information such as your name, clinic, hospital, or company name, email address, mobile number, state, product interest, and enquiry remarks.
Please do not submit sensitive patient information, confidential clinical records, payment card details, or information that is not needed for a product or business enquiry.
3. Information collected automatically
Like most websites, basic technical information may be collected when you visit, such as browser type, device type, approximate location, referring pages, pages viewed, and date or time of access. This information helps us understand website performance, improve navigation, and maintain website security.
4. How information is used
Visitor information may be used to respond to enquiries, provide product or company information, arrange follow-up communication, improve website content, monitor website reliability, and protect the website from misuse or unauthorized activity.
5. Sharing of information
We do not sell visitor information. Information may be shared only when reasonably needed to respond to your request, operate the website, work with service providers, comply with applicable requirements, protect our rights, or prevent misuse of the website.
6. Cookies and similar tools
The website may use cookies or similar technologies to support normal website operation, remember basic preferences, measure traffic, or improve visitor experience. You can adjust cookie settings through your browser, although some website functions may not work as expected if cookies are disabled.
7. Third-party links and embedded services
The website may include links or embedded features from third parties, such as map services. These third parties may process information according to their own privacy notices. We recommend reviewing the relevant third-party policies before using those services.
8. Data retention
Information submitted through the website may be retained for as long as reasonably necessary to respond to your enquiry, maintain business records, support website administration, and meet operational or legal requirements.
9. Your choices
You may contact us to request access, correction, or removal of information you have submitted through the website, subject to reasonable verification and any applicable recordkeeping requirements.
10. Contact
For privacy-related website enquiries, contact Quest Asia Medical at order@questasiamedical.com.